AMIHAN DEL SOL POLICIES
The price of hotel reservation is subject to the possibility of changes and surcharges beyond our control and may occur because of government action, currency exchange rate fluctuation and increases in supplier’s prices as an example. If the price of your reservation is increased by any matters outside our control they you must either pay the additional price when we request it or cancel you reservation in accordance with these Booking Conditions.
The rates listed on the online booking engine are subject to change without prior notice.
Amihan Del Sol will consider the following conditions as our Child Policy.
Cancellation of reservation must be notified to us in writing, and it will be effective from the day we receive it. You may send your Notice of Cancellation to firstname.lastname@example.org
Cancellation Policy for Special Offers, Package Offers, Discounted Offers, and High Peak Season
Any cancellation received for special offers, package offers, discounted offers, and high peak season reservation is subject to forfeit of deposit/half payment/full payment.
Cancellation Policy for amended bookings
The cancellation policy will be applicable to the original date of arrival and not to the extended date of arrival. Of the date of arrival is brought forward, the cancellation will be applicable to the new date of arrival.
Rescheduling (Rebooking) Policy
If you need to change your booking, please visit or call ADS and send e-mail to email@example.com.
Date changes will be done subject to availability.
In the case where the Resort is overbooked, we will request to transfer your booking to similar or higher category hotel.
You may agree to be transferred or you may cancel the booking. If you agree to be transferred, then we will do so to the best of our ability and without any additional cost. Of you wish to cancel the reservation at this point, we will do so without any penalties and refund the full amount less bank charges if any.
Booking (Reservation) Disputes
If a dispute arise with regard to a reservation made with ADS, then ADS has the sole authority to cancel the reservation by informing the guest via email. The reservation amount will be refunded in full less bank charges.
We will only accept liability for incidents that arise as a direct result of our proven negligence. This applies to illness, injury and/or death.
Amihan Del Sol cannot be held responsible for the failure of any component of the holiday for which we do not have direct responsibility. This includes any forming of you holiday itinerary and transport.
There are circumstances where it is impossible to full fill the contract as a result of war, the threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disasters, fire or adverse weather conditions and all similar events outside our control. In these circumstances we shall not be liable for compensation where we are forced to cancel, delay, curtail or change your reservation in any way or where our performance of the contract is affected or prevented.
We assume no responsibility for any loss, damage to baggage, property or for injury illness or death or for any damages or claims however so caused arising directly or indirectly from accidents, loss or damage to person or property, delays, transport failures, strikes, war, force majeure, Acts of God etc. or any other loss arising from or pursuant to Your Travel Arrangements./hotel reservation.
We accept responsibility for ensuring the rooms which you book with us are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
There may be instances where alternative accommodation or services may need to be provided, in such instances we will ensure this is of a similar or superior standard.
Amihan Del Sol shall not be held liable for cancellation of bookings and shortened stays because of force majeure/acts of God or conditions beyond the Resort’s control, which include floods, earthquakes, explosions, fire, civil disobedience, war, legislation not in force at the date of this agreement, labor disputes or delays of third parties. Also, the Resort will not be held liable for failure to carry out arrangements and other obligations due to the same circumstances. In such cases, the Resort must be granted a reasonable extension of time to perform the obligations or arrangements.
Breakages and Damages
You will be responsible for any breakages, losses or damage caused by you or a member of your party during your stay in the accommodation. It is your responsibility to put right the damage or to make full payment to the hotel before departure and to indemnify us against any losses, damages or claims made against us.
You are responsible for compliance with all relevant regulations applicable to the resorts during your holiday. If in the opinion of our Management your behavior is disruptive or causing distress, injury or danger to other clients, our staff or any other third party, your reservation may be terminated and we shall not be responsible for any costs or claims that are incurred.
If any of these Booking Conditions are invalid or unenforceable then subject to law, all other provisions of these Booking Conditions shall be and continue to be valid and enforceable.
When your booking is confirmed with us, a contract between Amihan Del Sol and / or you is constituted. That contract and these Terms and Conditions and Policies shall be governed in all respects by the laws of the Philippines.
We would wish to resolve amicably any reasonable complaint that we receive relating to the standard of service or accommodation arrangements.
If your complaint cannot be resolved locally during your stay at the Resort, you must follow this up by writing a formal complaint letter to us within 28 days of your return home incorporating all other relevant information. It is a condition of this agreement that you communicate any problem relating to the standard of service or accommodation arrangements to the relevant authority of the Resort. If still not resolved then follow this up with a written complaint. If you fail to follow this simple procedure we cannot accept responsibility as we have been deprived of the opportunity to investigate and rectify the matter.
Please mail your concerns to firstname.lastname@example.org
Information provided by you
All information provided by you should be true and accurate. We will treat it confidentially and not forward it to any third party. We have a strict anti-fraud policy and take responsible steps to protect personal information such as credit card details.
The copyright and all other Intellectual Property rights in all of the material on this website are owned by Amihan Del Sol. Copying of any part for commercial or business use without our written permission is strictly prohibited.